Of course, we hope that everyone who registers for the Riverway Ride will be able to participate. However, we understand that life happens and sometimes even the best plans must be changed. We also recognize that producing an event like the Riverway Ride requires a lot of pre-planning and advance commitments to caterers, hotels, and other suppliers. Therefore, we have attempted to develop a cancellation policy that balances the risks for our riders and our business. We strongly encourage all our riders to consider travel insurance through our travel insurance partner Travelex or other travel insurance providers. A modest investment in travel insurance can ease the disappointment and financial hardship if your circumstances change
More than 90 Days in Advance
Submit a written cancellation (emails is fine) more than 90 days prior to your scheduled tour for a refund minus a $50 cancellation fee for rider registration, lodging and meals.
Less than 90 Days and more than 30 Days in Advance
Submit a written cancellation (email is fine) less than 90 days but more than 30 days prior to your tour for a refund minus $150 cancellation fee for rider registration, lodging and meals.
No refunds are available for cancellations less than 30 days prior to your tour unless we are able to fill your reserved space with another participant. If we can fill your reserved space, the 30 to 90 day cancellation policy ($150.00 fee) shall apply. Sorry, no exceptions! Credits for future events are not offered.
Less than 30 days In advance
No transfers will be accepted. A waiting list will be initiated when the registration for the Riverway Ride reaches capacity. Is space opens up because of cancellations, individuals will be offered a chance to register in the order in which they signed up on the waiting list.
Transfers and OPenings
Please submit cancellation requests to: firstname.lastname@example.org or send a letter to:
River’s Edge Cycling
312 Falls Rd
Sunderland, MA 01375
Phone (413) 824 2041
All refunds will be processed through the credit card you used when registering or a check will be mailed to the customer.